Brice Letutour Mfokoue

Brice Letutour
Mfokoue

Head of IT | Regional IT Head

Douala, Cameroon

Technology that stays up, stays secure and stays under budget.

Technology executive with 14+ years in IT and 11+ in banking. Head of Technology at Ecobank Cameroon, CIO for CESA 2 (the CEMAC countries, Burundi, DR Congo and São Tomé) and member of the Ecobank Group Technology ExCo, coordinating 9 affiliates.

Owner of resilience and security outcomes: PCI DSS compliance, ISO 27001, ISO 27701 and ISO 22301 certifications, and CEMAC core banking replication. Built a bank's entire IT infrastructure from scratch at BC PME, then modernized Ecobank Cameroon's network, servers, ATMs and decision-data platform. Standardizes on shared platforms, retires legacy technology and holds vendors to measurable SLAs.

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14+
years in IT, 11+ in banking
9
CESA 2 affiliates coordinated
90 → 96%+
network and ATM availability
−30%
telecom OPEX

Selected impact

  • Security & compliance. PCI DSS compliance and ISO 27001, ISO 27701 and ISO 22301 certifications achieved for Ecobank Cameroon, with InfoSec.
  • Resilience & availability. Network and ATM availability raised from 90% to over 96% (Dual LTE, telecom SLOs and SLAs), telecom OPEX cut by 30%; core banking database replication deployed for the CEMAC region.
  • Technology eliminated. 30+ end-of-life network and security devices replaced; about 40% of virtual machines consolidated.
  • Regional leadership. CIO for CESA 2 and member of the Ecobank Group Technology ExCo, coordinating projects and IT teams across 9 affiliates.
  • Digital & AI. Customer onboarding forms digitalized with the Transformation Squad; IT team moved to GitHub Copilot and Claude Code; 40+ staff trained on Power BI and AI.

Experience

2021 – Present

Head of Technology & CIO CESA 2

Ecobank Cameroon · Douala

9 CESA 2 affiliates · 30 ATMs deployed · 5+ sites restructured · decision-data platform serving 4 business lines

  • Regional leadership. Lead the ECM technology function and act as CIO for CESA 2 and member of the Ecobank Group Technology ExCo, coordinating regional projects and IT teams across 9 affiliates.
  • Group delivery. Local lead for Group and eProcess initiatives; translate Group standards into country execution, govern vendor delivery and align deployments with business objectives.
  • Resilience. Raised network and ATM availability from 90% to over 96% with Dual LTE and optimized telecom links, reducing OPEX by 30%; deployed an IBM Power10 infrastructure for Oracle core banking database replication across the CEMAC region.
  • Vendors & economics. Negotiated SLOs and SLAs with telecom operators to raise availability, with telecom costs tied to the availability delivered.
  • Security & compliance. Obtained PCI DSS compliance and ISO 27001, ISO 27701 and ISO 22301 certifications for ECM, strengthening security, privacy and business continuity.
  • Simplification. Restructured the local network across more than 5 sites (routing redesign, 30+ end-of-life Cisco, Checkpoint and Fortigate devices replaced); consolidated virtual machines by about 40%.
  • Digital & data. Introduced ETL and Power Automate and digitalized customer onboarding forms with the Transformation Squad, with Retail Banking (CCB) as business co-owner; built more than 5 Power BI dashboards and a decision-data platform serving 4 business lines.
  • Channels. Rolled out 30 ATMs with deposit modules handling the old and new CEMAC banknote formats, co-owned with Retail Banking (CCB) and Operations/Finance, easing branch queues and contributing to a 25% increase in deposit volumes.
  • People & AI. Spearheaded AI adoption across the IT team, moving it to GitHub Copilot and Claude Code; trained 40+ customer-service, relationship and CCB staff on Power BI and AI.
2019 – 2021

Director of IT & Chief Digital Officer

Banque Camerounaise des PME · Yaoundé

  • Defined and executed the bank's digital strategy to improve operational efficiency and customer experience.
  • Digitalized core banking and payment services: Amplitude core banking, SYSTAC Clearing, SYGMA RTGS, GIMAC and SWIFT Alliance Lite 2.
  • Designed user-centric solutions for staff and customers; led IT teams through organizational change.
2015 – 2019

Head of IT Production & Operations

Banque Camerounaise des PME · Cameroon

Full bank infrastructure built from scratch · headquarters, branches and disaster recovery site

  • Availability. Maintained high availability of mission-critical core banking operations; negotiated SLOs and SLAs with telecom operators, with costs indexed to the availability of the service.
  • Greenfield infrastructure. Built the bank's IT infrastructure from scratch across headquarters and branches: data center, Amplitude core banking platform and database, Cisco and Fortinet network, GIMAC connectivity.
  • Enterprise systems. Implemented ERP, CRM, HR and ITSM systems alongside the Amplitude core banking platform.
  • Disaster recovery. Designed a disaster recovery site with asynchronous Veeam replication, achieving RPO under 15 minutes and RTO under 4 hours.
  • Physical security & people. Deployed site-wide CCTV and facility access control; mentored and upskilled the internal IT team.
2014 – 2015

IT Supervision Division Head

Nexttel (Viettel Cameroon) · Cameroon

  • Supervised IT teams and ensured service continuity for a fast-growing national telecom network, improving infrastructure availability.
Mar 2012 – Jan 2014

Systems and Networks Engineer

BCS Vision · Douala

  • Administered the Radvision videoconferencing platform and the company's systems and networks.

Expertise

  • IT Strategy & Technology Governance
  • Multi-Site IT Leadership
  • Cybersecurity & Risk Management
  • Infrastructure, Networks & Telecommunications
  • IT Service Management & Operational Support
  • Vendor, Contract & SLA Management
  • Digital Transformation
  • Cloud, Microsoft 365 & Google Workspace
  • Budget & Cost Management
  • Business Continuity & Disaster Recovery
  • Stakeholder & Executive Management
  • Project & Programme Management

Education & certifications

Education

Master's in Computer Systems and Networks
Ecole High-Tech, Morocco, 2009–2011

Bachelor's (Licence) in Computer Science, IT Engineering
Polytechnique Privé d'Agadir, Morocco, 2006–2009

Certifications

ISO 27001 Lead Implementer
ITIL V4 · CobIT · Prince2
PwC – IT Systems Audit
Oracle DBA · VMware · CCNA
Data Visualization – Power BI

Languages

French: native
English: professional proficiency

Contact

Open to conversations about technology leadership, resilience and vendor governance.

CV: PDF with photo · PDF without photo